The purpose of these orientations is to share with the leaders of your Chamber what is expected of them, what can be expected of a chamber organization, and to give them background information about chambers, their historical function, and best practices. Nearly every individual performs better and is more comfortable if he or she has a clear understanding of what is expected, and that is exactly what we will provide.

The agenda will focus on the responsibilities and expectations of the board member, governance of the organization, fudiciary responsibilities, and evaluations, to name a few items.

Krystal Crockett, President & CEO of the Bixby Metro Chamber will be the presenter on Tuesday, February 23rd.  Mita Bates, President & CEO of the Ardmore Chamber and Development Authority will present on Thursday, February 25th.

These trainings will be virtual (via Zoom Meeting).  A confirmation email will be sent at registration with the zoom link.  More information including the presentation and valuable documents for your board will be sent prior to each session.

Please join us with your volunteer leadership. 

Take advantage of this invaluable chamber training offered to you by the Oklahoma Chamber of Commerce Executives (OCCE).

For more information contact Ruth Littlefield at [email protected] or 918-630-6049


No cost for OCCE members & their volunteer leaders


$40 for non-members

Two (2) dates and times to choose from:

Tuesday, February 23, 2021

11:00am – 1:00pm

Thursday, February 25, 2021

3:00pm – 5:00pm


Krystal Crockett, IOM

Krystal Crockett, IOM

President/CEO, Bixby Metro Chamber of Commerce

Krystal Crockett is the President/CEO of the Bixby Metro Chamber of Commerce in Bixby, Oklahoma.  Krystal began working at the Chamber in 2009, and in 2011 was named President/CEO.  Since 2009, the Bixby Metro Chamber has grown by 75% and the City of Bixby has consistently been one of the fastest growing cities in Oklahoma.  This fast growth has been attributed to the strength of the schools and business community.

Krystal earned her IOM designation in the summer of 2016 and was named an Achiever Under 40 by the Journal Record, an Oklahoma newspaper, in 2013. She earned her Bachelor’s degree in Sociology from Oklahoma State University in 2018. 

She was born and raised in Tulsa, OK. She lives in Bixby, OK with her husband Nathan, daughter AnnRenee, and sons Luke, Logan, and Liam with Baker the lab and Infiniti the Siamese Cat completing the motley crew.

Mita Bates, CCE, IOM

Mita Bates, CCE, IOM

President/CEO, Ardmore Chamber of Commerce & Development Authority

Mita is the President and CEO for the Ardmore Chamber of Commerce, the Ardmore Development Authority, the Ardmore Tourism Authority, and the Chamber of Commerce Foundation, Inc.. This unique combination of organizations, both public and private and have successfully positioned Ardmore as one of Oklahoma’s most progressive communities. Mita obtained her degree from the University of Oklahoma and spent 18 years in the financial services industry prior to joining the Chamber in 2003. Mita served on the Board of Directors for the Oklahoma Chamber of Commerce Executives for 3 years, acting as Chairman in 2009.

She graduated from the Institute for Organizational Management’s Northeast School at Villanova in 2008. She received her Certified Chamber Executive designation at the ACCE National Conference in 2013.  She was honored in 2012 by OCCE as the 2012 Outstanding Chamber Leader. She also served on the Board of Directors of the Oklahoma Society of Association Executives acting as Chair in 2016.  In 2017, she was recognized as the 2017 OSAE Association Professional of the Year.  Mita currently serves on the State Chamber Board of Directors, Treasurer of the Oklahoma Business Roundtable and is Vice Chair of the Governor’s Economic Development Marketing Team.

She has always been an advocate for the state and her community and her activities include Leadership Oklahoma-Class XIX, Trustee of the Ardmore Beautification Council, Past Board Member of the Mercy Memorial Health Center Foundation, the Salvation Army Advisory Board, The Charles B. Goddard Center for Performing Arts.  In addition, she is involved in a variety of education related activities and has been active in her church.

Mita is married to Bob Bates and they have three children – Chris a firefighter in Anadarko; Matthew, a Project Manager for PING Cybersecurity in Denver, and Sarah, a CPA in Tulsa for Ernst & Young; she has four beautiful grandchildren.